At a pre-scheduled time, an Installation Services consultant will visit your home to discuss your needs, and assess and measure your roof. For that appointment, you and your family’s key decision makers will be asked to: take a close look at your roof and make a note of any damage present and the condition of your gutters, make a note of any personal style and colour preferences, and determine your budget. You will be shown samples of actual roofing styles and colours, and product differences and benefits will be explained, the elements of a complete roofing system will be reviewed, and any questions you have will be answered. You will be given a roofing recommendation as well as a written quotation for a system that fits your budget. *Product availability varies by market.
An authorized Home Depot Service provider will call to arrange a pre-installation inspection as well as a roof installation date, and advise of any preparation that you may need to make prior to the start of the project. Roofing materials will then be delivered to your home. Your project coordinator and sales consultant will provide you with schedule and project updates as weather and environment can affect the length of the installation process. Removal of existing roofing materials includes the delivery of disposal bins to ensure a thorough cleanup is accomplished. Care will be taken to protect your landscaping and lawn, and the job site will be tidied each night.
Once the project is complete, your installer will meet with you to review the project and perform a final inspection. After determining the project meets your approval, any remaining questions will be answered. The Home Depot Installation Services team will also make a follow-up call to ensure your ongoing satisfaction.